Accessibility Statement

01.Our Commitment

Suresh Pantham and RE/MAX Metropolis Realty, Brokerage* are committed to providing services in a way that respects the dignity and independence of persons with disabilities, consistent with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code. We are committed to giving people with disabilities the same opportunity to access our services, in the same place and in a similar way, as other clients.

02.Website Accessibility Standards

We aim for this website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Measures taken on this Site include:

• Semantic HTML structure with proper headings, landmarks, and labels for assistive technologies.
• Sufficient colour contrast between text and backgrounds throughout the design.
• Descriptive alternative text for meaningful images.
• Keyboard-navigable menus, links, forms, and interactive elements.
• Support for reduced-motion preferences — animations are disabled for users who have this setting enabled.
• Responsive layouts that support zoom up to 200% and a wide range of screen sizes and devices.

03.Accessible Client Service

In providing real estate services, we welcome and accommodate:

• Assistive devices — clients may use their own assistive devices at all times when accessing our services.
• Service animals — service animals are welcome at showings, meetings, and our office premises where permitted by law.
• Support persons — clients accompanied by a support person will not be prevented from having that person present.
• Alternative formats — documents and communications can be provided in accessible formats or with communication supports, on request and in a timely manner.

04.Known Limitations

Some content on this Site is supplied by third parties — such as MLS® listing feeds, embedded maps, and photography — and may not fully meet accessibility standards. Where third-party content presents a barrier, please contact us and we will provide the information in an alternative format.

05.Feedback & Requests

We welcome feedback on the accessibility of this website and our services. If you encounter a barrier, have difficulty accessing any content, or wish to request information in an alternative format, please reach out using the contact details below. We aim to respond to accessibility feedback within 5 business days.

06.Continuous Improvement

Accessibility is an ongoing effort. We periodically review this website, our documents, and our client service practices to identify and remove barriers, and we update this statement as improvements are made.